FREQUENTLY ASKED QUESTIONS Q: Are you COUNCIL APPROVED? A: YES, Animal Welfare Licensing number: 38328
Q: What should I put on the BANK TRANSTER? A: Important you put your dogs name on it (not "boarding" or "stay over")
Q:What should I BRING? A: Your dogs BED, FOOD, PAYMENT, COLLAR with TAG on & any required PAPERWORK.
Q: Do you have CHILDREN? A: No (grown up)
Q: Why do you CHARGE per calendar day? A: Because the council cap my numbers, so i cannot put another dog in that space (even if you only use a quarter of that day)
Q: Why am I CLOSED before 8:30am and after 6pm (and Sunday Morning) A: As I live in a residential street and anyone door knocking will make the dogs bark/annoy the neighbors. *please be aware some time slots will incur a small "out of hours" charge.
Q: Why do you ask me to bring a COAT? A: Some dogs get up as early as 5am, when this happens I pop coats on them, leave then back door open (for toilets) and go back to bed for an hour or two.. (-;
Q: Can you COLLECT or drop my dog home? A: Yes, at £2.50 per mile M-F (to cover my fuel And time)
Q: Why can't I bring a CRATE? A: I don't usally accept crates because some dogs will get in them and GUARD them!
Q: Why Can't I have my DEPOSIT back/or move it? A: I can often be left with weeks of dry spells due to multiple cancellations, that i am unable to re-fill, And as a small business, would not be able to keep trading without this small amount
Q: What time do you FEED my dog? A: At 8/8:30am and 4:30/5pm (so please make sure he/she is fed if dropping just after this time)
Q: Do you have business INSURANCE? A: Yes.
Q: Why do you ask me to show my dogs INOCULATIONS CERTIFICATE every time I visit? A: Because i cannot remember when every dogs booster is due & it is imperative i have a current one.
Q: Why do I charge a LATE FEE? A: Because if you are late we are all sat in the kitchen waiting for you, instead of going for walkies or being fed! - SO PLEASE TRY & BE ON TIME (;
Q: How MANY do I board at one time? A: I board up to 7 small dogs (only on crossover days)
Q: Can I arrive in your "OUT OF HOURS" times? A: Yes but only with prior arrangement - there is a fee for this.
Q: Do you have any PETS? A: Yes only a small Pomeranian Mix, she is 3 years old & loves all her new friends.
Q: Why are you cheaper for REGULAR/MONTHLY dogs? A: Because I can build up a relationship & get to know the dogs & their behaviours (just like an old friend returning)
Q: Why do you ask to have my Dog MONTHLY? A: So i can keep up a strong relationship with your dog (which will help alleviate any of your dogs stress) this will keep your dog in "Regular status" with a 25% Discount!
Q: how SAFE is my dog in your home? A: I have secure fencing round the garden, CCTV, they are walked on exstender leads.
Q: Why do you charge double rate if my dog comes into SEASON? A: Because it makes all the other dogs misbehave, hump each other, squabble over the dog in season AND we have to keep washing all the other customers dog beds, the floor and try & keep the sofa clean from blood (to name but a few problems)
Q: What SIZE dogs do you take? A: Up to approximately 7KG's (up to Pug/Small Westie size)
Q: Where do the dogs SLEEP? A: the whole house (downstairs) but please bring your dogs bed as they don't ALL fit on the sofa at once (-;
Q: Can I bring TREATS? A: Yes, but I always feed them all at the same time (so to be fair, please bring plenty for all - or none)
Q: Where do you WALK the dogs? A: Sand Bay, Castle Batch, Worlebury Woods, Weston Beach, River Banwell Nature Trail (to name but a few)